Privacy Policy

At Craft Projects (Pty) Ltd, we are committed to protecting your privacy and safeguarding the personal information you provide to us when using our Craft Convert web app. This Privacy Policy explains how we collect, use, and disclose your information in compliance with the Protection of Personal Information Act (POPI Act) of South Africa.

1. Information We Collect

1.1 Personal Information: When you sign up for an account or use certain features of Craft Convert, we may collect personal information such as your name and email address that you provide.

1.2 Usage Data: We may automatically collect certain usage data when you interact with our web app, including your IP address, browser type, device information, and usage statistics.

2. Use of Information

2.1 We use the personal information we collect solely for the purpose of providing the Sage 300 People backup conversion service through Craft Convert. No employee data is stored in our databases.

2.2 We may use usage data for analytics purposes to understand how our web app is used and to enhance its performance and functionality.

3. Disclosure of Information

3.1 We do not sell, trade, or rent your personal information to third parties.

3.2 We may share your information with trusted third-party service providers who assist us in operating our web app, conducting business activities, or providing services on our behalf, such as hosting providers or email delivery services. We require these third parties to maintain appropriate security measures and to use your information solely for the purposes of providing the services to us.

3.3 We may disclose your information if required by law or in response to valid requests from public authorities, including to meet national security or law enforcement requirements.

4. Data Retention and Deletion

4.1 The personal data you provide is used only during the duration of the Sage 300 People backup conversion process.

4.2 Once the conversion process is complete, the backup file will be available for download for a period of 48 hours, after which all data will be automatically deleted from our systems.

4.3 You have the functionality to remove your data at any point by deleting the conversion project within the web app.

4.4 We retain certain usage data for internal analysis purposes, but this data is anonymized and does not contain any personal information that could identify you.

5. Data Security

5.1 We implement reasonable security measures, including access control through Clerk, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5.2 No usernames or passwords are stored by the Craft Convert application.

5.3 We use industry-standard encryption techniques to protect your data during transmission and storage.

5.4 Our servers are hosted in secure data centers with strict physical and logical access controls.

6. Third-Party Links

Our web app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Children's Privacy

Our web app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Your Rights

You have certain rights regarding your personal information, including the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. If you would like to exercise any of these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes. If we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website or by other appropriate means.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@craftprojects.co.za.

Effective Date: 2024-05-07